Making a purchase on Costarellos.com is easy. Simply select your items, along with size, colour and quantity. These items will be added to your shopping cart and highlighted on the top right menu toolbar of your screen. Click 'buy now' and follow the straightforward prompts on screen.

Yes, we ship all over the world. Head over to our Shipping & Delivery page to find out more.

We aim to dispatch within 2 working days of you placing your order and endeavour to ensure that your order is delivered to you promptly via DHL Express courier. EU deliveries can take 1-3 business days and International deliveries may take 2-8 business days. To find out more, head over to our Shipping & Delivery page for further details.

You can find our Customer Service contact details and opening times here.

Not every item from each seasonal Costarellos collection will be available to purchase online. However, if you do have a special request, please contact us at: customercare@costarellos.com or by telephone on +30 210 7210441, and we will do our best to accommodate your request.

All items are in stock unless they are marked "Out Of Stock" on each individual product page. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.

If you are interested in an item that this showing an ‘out of stock’ status, please email or telephone customer service to inform us of your interest and we will do our best to accommodate your request.contact us at: customercare@costarellos.com or by telephone on +30 210 7210441, and we will do our best to accommodate your request.

The Costarellos.com website can be used without an account, however, to place an order or to track a shipment, the website requires that you create a personal account. By registering with Costarellos.com you will be able to enjoy the following benefits through your account:

- Track your orders and review past purchases

- Gain access to your Wish List

- Be notified when new stock arrives

- Save your address and card details for faster shopping

- Manage your account details, order history and email preferences and see order status.

After you place your order, you will be sent an email confirming that your order has been received by our system.

It is not possible to combine orders or add items to an existing order.
If you would like all your items to be delivered together, you will need
to cancel your order(s) and place a new order, which contains all the
items you require.

All items sold on Costarellos.com adhere to a French (FR) sizing system.

Each product page has a size chart with the individiual measurements for each size. To get a personalised size recommendation, please use the Fit Finder tool that can be found on the product pages. Simply click on 'What's my size?' and insert your detailed measurements to receive a personalised recommendation.

Fit Finder is an intelligent intuitive tool that provides the best
size recommendation for you based on the statistics and body measurements you enter. 

On each product page you can click on ‘What’s my size?’ to use the Fit Finder tool. 

We accept MasterCard, Visa, American Express, Apple Pay, Klarna and PayPal.

For purchases outside the European Union, we have partnered with Global-E, who provides more than 150 payment methods worldwide, meaning you'll be able to use the most popular payment methods in your country to make a purchase.

Yes, Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify. We are very serious about securely hosting your store and have invested significant time and money to certify our solution is PCI compliant.

Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chad, Chile, China,
Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D'Ivoire (Ivory Coast), Croatia, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea (South), Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, Niue, North Macedonia, Norway, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent & the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Barthelemy, St. Helena, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City State (Holy See), Venezuela, Vietnam, Wallis and Futuna Islands, Zambia, Zimbabwe.

Yes, we do not deliver to the following countries: Russian Federation, Afghanistan, Central African Republic, Democratic Republic of the Congo, Eritrea, Libya, Maldives, Micronesia, Myanmar (Burma), North Korea, Palestine, Somalia, South Sudan, Sudan, Syria, Tajikistan, Timor-Leste (East Timor), Turkmenistan, Tuvalu, Western Sahara. Additionally, we are unable to deliver to PO Boxes. 

Please head over to Shipping & Delivery to find more detailed information.

Please note that shipping outside of the EU incurs customs charges imposed by the Customer's national tax/customs authorities. 

We ship to most countries on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price. 

Please note, if you are located within the United States and Canada, local sales tax will be added at checkout. 

The following countries are not shipped on a DDP basis and therefore require payment of duties and taxes at the checkout or upon delivery: Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Chile, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D'Ivoire (Ivory Coast), Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Falkland Islands, Faroe Islands, French Polynesia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Isle of Man, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea (South), Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Liechtenstein, Macau, Maldives, Mauritania, Mauritius, Moldova, Montserrat, Morocco, Namibia, Nauru, Nepal, Nicaragua, Nigeria, Niue, North Macedonia, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent & the Grenadines, Samoa, Sao Tome and Principe, Senegal, Serbia, Solomon Islands, Sri Lanka, St. Helena, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Venezuela, Wallis and Futuna Islands, Taiwan, Vietnam, China, Indonesia, Philippines, South Africa

Yes, you have the option to pay duties and taxes upon order arrival in the following countries and regions: Andorra, Bhutan, Bonaire, Saint Eustatius and Saba, British Virgin Islands, Cameroon, Chad, Curacao, East Timor, Equatorial Guinea, Ethiopia, Fiji, Gabon, Gambia, Guernsey, Haiti, Madagascar, Malawi, Mongolia, Montenegro. Mozambique, New Caledonia, San Marino, Seychelles, Sierra Leone, Sint Maarten, St Barthelemy, St Martin, Sudan, Vanuatu, Virgin Islands (U.S.), Zambia, Zimbabwe.

You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

All orders from Costarellos.com will be packaged inside our custom made luxurious white ‘COSTARELLOS’ delivery boxes, for which we have three sizes, depending on the number of items and size of each item in your order. These boxes are then placed inside our standard brown shipping boxes to further protect your order during delivery. That is, unless the customer opts for our non-branded sustainable packaging at check-out.

Please head over to Returns and Exchanges to find detailed instructions and FAQs relating to returns and exchanges.

For all orders placed in European Union, no taxes and duties apply. Therefore, your order will be refunded in full. For International orders, we will provide a full refund for the cost of the product but,
unfortunately, we are unable to refund the cost of duties and taxes to you.